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Ask Covenant: Why did a website during the "bubble" cost less than one now?

I am putting the final touches on a spec for a new website that we're going to get started on shortly (hooray!). As I read through emails from the early stages of conversation with the client I saw a great question posed as to how on earth websites can cost more to build now than they did during the dot-com bubble.
Client Question: It's been over 4 years since I've built my last website. Only thing was, I paid less than $1,000.00 for it then. And that was during the bubble. Why would it cost more for a website now?
I know where you're coming from - I was developing sites before, through and now after the bubble and have asked some of the same questions. A lot of the issue is that technology has changed in huge ways since I got started in this industry. Now a good web company needs to keep a lot more in mind for even a basic site, things like:
- displaying well on mobile devices
- being compatible in all browsers
- allowing clients to update and maintain the site themselves
- building on a platform that can be expanded upon in the future
I'm guessing your old site was in Flash. Those were the easy days in a lot of ways because as web companies (and actually a lot of pure design companies who didn't have any coders) we could simply do a Flash website, throw it up on a page for Internet Explorer and call it a day. Today you don't want to use Flash (won't come up in search engines well, Apple devices won't render it, other devices are spotty). Today you have a lot more devices to think of (a lot of our sites see 10%+ traffic from smartphones and browsers used are all across the board). Today you need to create a site that clients can easily edit (I'm a huge proponent of this).
What I've heard from other clients is that we charge less than similar companies on the coasts (usually an hourly rate of $150+) because we are in the midwest. You can find cheaper companies (hourly rate maybe in the $50+ range), but the clients we now have who started there ran into two problems - first, when they wanted to expand their site later on it was incredibly expensive because the site foundation wasn't well built; second, often the "company" disappeared or got distracted and so response time became weeks or months for simple changes.
It is a tough decision, I know. What are your thoughts?



